About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Responsibilities
Peraton is seeking a Help Desk Technician to join our dynamic, thriving team. This program is in support of the United States Coast Guard Academy providing technical assistance to computer users. This position is located on site in New London, CT.

Day to Day Work Responsibilities may include:
Responsible for answering questions or resolving computer problems for clients in person or via telephone or electronically
Provide assistance concerning the use of computer hardware and software including printing, installation, word processing, electronic mail, and operating systems
Provide exceptional customer service to both internal/external customers

Qualifications

Basic Qualifications:
Bachelors Degree and 0 years experience or high school diploma/equivalent and 4 years experience
U.S. Citizenship required; must have the ability to obtain a Public Trust clearance
Prior Help Desk experience required
Must have knowledge of Windows/Office 365 applications
Must have the ability to troublshoot diagnostic issues

Preferred Qualifications:
Network+ and/or Security+ certifications preferred Target Salary Range
$39,000 - $62,000. This represents the typical salary range for this position based on experience and other factors.

SCA / Union / Intern Rate or Range

EEO
An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care